Skip to content

Clinic CRM · For medical-tourism clinics

From the first message
to patient follow-up. One connected flow.

Inquiries, appointments and post-treatment follow-up. Clinic CRM brings the daily work of your clinic together.

Clinic CRM / Patient follow-upILLUSTRATIVE VIEW
Inquiries
Example inquiry 01Web · Dental inquiry
First response sent
Example inquiry 02WhatsApp · Information request
Conversation pending
Appointments & follow-up
Example record 03Appointment created
Reminder planned
Example record 04Post-treatment check
Follow-up planned
Assistant → Appointment reminder

Shall I share the details of your upcoming appointment?

Illustrative interface · no real patient data

How it works in your clinic

A clear next step at every stage.

A process that begins with the first inquiry and continues after a patient leaves your clinic.

01

Capture the lead

An assistant answers common questions and collects web and WhatsApp inquiries in the patient’s language.

WhatsApp & webMultilingual AISmart triage
02

Auto-booking & reminders

Offer a cancelled appointment to the waiting list and collect confirmations.

Smart calendarSMS + WhatsAppFill empty seats
03

Patient history & CRM

Plan treatment-specific messages and reminders across days, weeks and months.

Unified patient cardAuto remindersPost-treatment companion
04

Analytics & retargeting

Follow the source of an inquiry through to an appointment and treatment.

Lead → revenueMeta & GoogleAutomatic retargeting

One place for your team

Your clinic’s daily work, connected.

Patient Management & Data Security

Unified patient card

Messages, appointments, treatment history and files share one patient record.

Role-based access

Use separate access roles for reception, practitioners and management.

Automated Communication

AI patient assistant

An assistant answers common questions and collects web and WhatsApp inquiries in the patient’s language.

Post-treatment companion

Plan treatment-specific messages and reminders across days, weeks and months.

Fill empty slots

Offer a cancelled appointment to the waiting list and collect confirmations.

Ads & Conversion Tracking

Lead-to-revenue tracking

Follow the source of an inquiry through to an appointment and treatment.

Meta & Google conversions

Connect appointment and treatment events to advertising platforms where configured.

Automatic retargeting

Set up follow-up for inquiries and patients who have stopped responding.

Performance & Revenue Analytics

Clinic pulse dashboard

Review inquiries, bookings and revenue in one dashboard.

Recovery & no-show

Review no-shows, returning patients and filled cancellations separately.

A demo for your clinic

Let’s talk through your workflow.

Tell us about your clinic to explore the WhatsApp, appointment and patient-history flow.

Request a demo